Reset your own password

Information for current students of Regent's University London

The Password Reset Portal is an online facility for you to change your Regent's IT account password from anywhere at any time.

How can I access it?

Registering to reset your password is as simple as:

  1. Go to

  2. Enter the answer to a minimum of 3 security questions 

  3. And that’s it! (you can re-register whenever you need to).

So the next time that you forget your password, simply go to

Need help?

See Registering to use the Password Reset Portal Tutorial (Transcript PDF) via the Intranet

Please contact the IT Service Desk for further assistance:

24 Hour Telephone IT Support: + 44 (0) 207 487 7479 - Next Generation Text Users: (18001) 0207 487 7479


Drop-in times:

  • Monday - Friday: 08:00 - 18:00 (Basement, Jebb Building, Park Campus)
  • Monday - Friday: 08:00 - 17:30      (3rd Floor, MHS304, Marylebone High Street Campus)

Last updated: 10 July 2015